Thank you for buying courses at CYBERIA GROUP OF INSTITUTIONS.. We ensure that our
users have a rewarding experience while they discover, assess, and purchase our courses,
whether it is an instructor-led or self-paced training.
As with any online purchase experience, there are terms and conditions that govern our Refund
Policy. When you buy a training course from us, you agree to our Privacy Policy, Terms of Use
and Refund Policy.
For Self Paced Learning:
To qualify for a refund, you must:
❖ submit your refund request within 7 days of purchasing a course
❖ have consumed less than 25% of the video-learning content
❖ and not requested any exam voucher or kit.
Any refund request failing to meet any of the requirements will not be accepted and no refund
will be provided.
For Instructor Led Training:
To qualify for a refund, you must:
❖ submit your refund request within 7 days of purchasing your course
❖ have consumed less than 25% of the video-learning content
❖ have not attended more than one (1) live online class
❖ and not requested any exam voucher or kit
Any refund request failing to meet all of these requirements will not be accepted and no refund
will be provided.
All the Refunds will be initiated and completed within 10 working days to the original payment
method which is used at the time of payment.
Refunds: Duplicate payment
Refunds of any duplicate payments will be processed via the same source (original method of
payment) within 10 working days after you have submitted your request.
No return is accepted, if you want to cancel the classes kindly go through the cancellation or refund content
